FAQs

  • Please message us through our contact form and we’ll get right back to you within 24 hours.

  • Chicagoland northern suburbs and northern Wisconsin! Yep, we travel between the two, so if you’re a brick & mortar business in those areas, we’re happy to visit you.

  • Currently, we’re online only so we work hard to provide ample images, descriptions, and dimensions. We hope you dive on in to the product info!

  • We know it’s hard to buy online and to make your shopping experience as accurate as possible we’ve provided dimensions and descriptions for each item. Please read all item details before buying. If you want to know more about an item, please message us.

    For clothing, to ensure the appropriate fit we suggest measuring your favorite pair of pants, vest, or jacket to compare with the ka-boe item dimensions.

    RETURN POLICY: as of March 20, 2025

    CLOTHING ITEMS ONLY: From the day your ka-boe clothing item arrives at your shipping address you have a 10-day period to notify us and postmark your return package. Customer pays return shipping fees and if the return is over $100 please purchase insurance. We encourage tracking numbers for all return packages.

    ALL OTHER ITEMS: Are NON-RETURNABLE at this time. Please contact us for any concerns or issues, and we thank you for your interest in ka-boe items.